Titanium body. Gorilla Glass face. Fifty-eight grams on the wrist, rated for a twelve-hour shift you stop noticing.
Your team comes home.
From $499 + $35/user/mo
Trusted by 360 Health Management, Department of Housing and Public Works and Community Therapy.
Titanium body. Gorilla Glass face. Fifty-eight grams on the wrist, rated for a twelve-hour shift you stop noticing.
Every alert lands in our ASIAL A1-graded Australian Operations Centre. Live video, live audio, live location. Under seven seconds.
4G LTE, Wi-Fi, GPS. Finds signal indoors, outdoors, hospital basements, mine shafts, regional roads. SIM included.
Five-megapixel front camera with HD live streaming and AAC audio. Operators see what is happening, not just where.
Locates to the floor, not just the building. Bluetooth beacons, Wi-Fi triangulation, and GPS working together.
IP67 sealed. Operating temperature -10 to 50 degrees. Built for real workplaces, not showrooms.
Falcon is built for the work you actually do. When something goes wrong, one press connects you to a real operator in our Australian Monitoring Centre, with live video, audio and location already on their screen.
Answered in under ten seconds.
One press. That's the whole emergency. The SOS button sits under your thumb. Hold for two seconds and Falcon streams live video, audio and location to our Operations Centre, hands-free.
A human in the loop. Instantly. Your alert lands in our Australian Operations Centre. An ASIAL-graded operator is watching the video, listening to the audio, and triaging before the first second is out.
Your team is already moving. Managers get a call on their phone. Team members get a push on their device. Help comes from inside the room and outside it at the same time.
Verified. Dispatched. In seconds. Operators confirm the situation on live audio and video, then route police, fire or ambulance to your exact position. No explaining, no repeating.
False alarm? Handled. If the button was pressed by accident, operators call to check in and stand down before anyone is dispatched. No sirens, no paperwork, no awkward follow-up.
The story, on the record. After every activation, a Duress operator calls the user for a voice-recorded incident report. You end the day with the full picture, already written up.
Every second, saved. Audio, video, location, timestamps, operator notes. All of it lives in your Pathfinder dashboard, ready for review, training, or evidence.
Up to two days of typical use. Full charge in 90 minutes on the magnetic dock. No dead-battery excuses.
Request a colleague before you escalate to triple zero. Local help first, operators second.
Scheduled safety timers escalate automatically to the Operations Centre if a user doesn't confirm.
Automatic fall detection with a 60-second check-in. Silent if you're OK, escalated if you're not.
Two-way voice and SMS without a phone. Operators talk to the person on the ground through the device.
One-press SOS with live audio, video and location. The heart of every Falcon shift.
Fall detection, missed-check escalation, automatic backup paths. Help, before anyone has to ask for it.
And 20,000 more teams across AU, NZ and the UK.
“Using the Duress system has given me more confidence to visit patients/clients in an outpatient setting, knowing that should an issue ever present itself, I have the best team behind me to intervene. ”
Made with recycled materials. Housing and bands use recycled aluminium and plastics recovered from prior devices.
Assembled on renewable energy. Final assembly runs on 100% renewable electricity across our supplier network.
Ships in fibre-based packaging. Boxes, inserts, and wraps are all fibre-based with no single-use plastic.
Privacy first. Off shift means off. Nothing is tracked until an alert is raised. Your team is protected, not surveilled.
Compliance built in. Every activation is logged with timestamps, audio and video. Audit-ready on day one.
We pick up the phone. A real Australian team on every call. We only succeed when your team is safe.
Questions
Falcon uses 4G LTE with automatic Wi-Fi fallback. In remote or low-coverage areas, the SMS backup path triggers automatically. For field and remote work, Eagle is purpose-built with a larger battery, dual cameras and BLE beacon indoor positioning. Most urban and regional AU, NZ and UK coverage is solid on 4G.
Yes. Monthly subscriptions cancel anytime. Annual plans are refunded pro-rata. No lock-in for teams under 25 devices. For larger fleet contracts, the standard term is 12 or 36 months with discounts applied - your account manager will confirm what applies to your order.
Orders placed today ship in 5 business days, pre-configured and SIM-activated. Once the device arrives, your worker scans a QR code, signs in, and Falcon is live - typically under 10 minutes. Monitoring starts from the first pairing.
The only thing a worker needs to do is wear it and press the button if something goes wrong. Everything else - charging reminders, check-in escalation, fall detection - happens without them doing anything. Setup is a QR code scan. There's no app to learn.
Both. Self-checkout handles teams of 1 to 25 with no sales call required. Larger teams get a proposal with volume pricing. The device, the monitoring centre, and the response are identical whether you order one or ten thousand.
Trust & security
Every enterprise deployment starts with a security review. ISO 27001:2022 certified. Data stays in country. Independent third-party monitoring grade. Full incident audit trail.
View security & compliance documentation →Information security
ISO 27001:2022
Independently audited. Renewed annually. Covers all Duress systems, infrastructure and monitoring operations.
Monitoring grade · Australia
ASIAL A1
Highest grading from the Australian Security Industry Association. The standard most government and healthcare tenders require.
Data residency
Stays in country
AU data processed and stored in AU. UK data in UK. No cross-border transfer of personal or incident data. Contractually guaranteed.
Falcon
Specifications confirmed where noted in operational data. Hardware dimensions subject to verification before publication.
Compare
Falcon
Lone workers & high-risk roles
From $499 AUD
Order Falcon
Phoenix
Retail & office staff
From $149 AUD
Order Phoenix
Eagle
Remote & rural workers
From $999 AUD
Order Eagle
App
Smartphone-first teams
Free · monitoring from $0.65/day
Get startedDownloads
The data
State of Lone Worker Safety FY26
20,433 real activations, 815 confirmed emergencies, a 7-second median operator pickup. A full year of monitoring-centre data, published with methodology.
Read the report →
Comparison
How Duress compares
Falcon next to SHEQSY, Blackline Safety and Peoplesafe: hardware, monitoring, accreditation and how you buy. Honest enough to tell you when to buy elsewhere.
Download PDF ↓
Security
Security & compliance pack
ISO 27001:2022 certificate, data residency statement, sub-processor list, modern slavery statement, and accessibility conformance report.
Download PDF ↓
Business case
ROI & business case template
Incident cost model, WHS compliance checklist, and ROI calculator pre-built for procurement sign-off. Used by councils, health networks, and large NFPs.
Download PDF ↓
Pricing
Volume pricing guide
Fleet and term discount tables for 25+ devices. AU, NZ and UK pricing. 12 and 36-month term structures. Includes DuressCare+ and monitoring bundles.
Download PDF ↓