Falcon 4

Your team comes home.

58 g on your wrist
2 days battery life
7 s to live operator

From $499 + $35/user/mo

Trusted by 360 Health Management, Department of Housing and Public Works and Community Therapy.

Made for every shift.

Titanium build

Titanium body. Gorilla Glass face. Fifty-eight grams on the wrist, rated for a twelve-hour shift you stop noticing.

Operations centre

Every alert lands in our ASIAL A1-graded Australian Operations Centre. Live video, live audio, live location. Under seven seconds.

Connectivity

4G LTE, Wi-Fi, GPS. Finds signal indoors, outdoors, hospital basements, mine shafts, regional roads. SIM included.

Body camera

Five-megapixel front camera with HD live streaming and AAC audio. Operators see what is happening, not just where.

Indoor positioning

Locates to the floor, not just the building. Bluetooth beacons, Wi-Fi triangulation, and GPS working together.

Durability

IP67 sealed. Operating temperature -10 to 50 degrees. Built for real workplaces, not showrooms.

Take a closer look.

Falcon detail view
Falcon in the field
Emergency

When seconds count.

Falcon is built for the work you actually do. When something goes wrong, one press connects you to a real operator in our Australian Monitoring Centre, with live video, audio and location already on their screen.

Answered in under ten seconds.

One press. That's the whole emergency. The SOS button sits under your thumb. Hold for two seconds and Falcon streams live video, audio and…

One press. That's the whole emergency. The SOS button sits under your thumb. Hold for two seconds and Falcon streams live video, audio and location to our Operations Centre, hands-free.

A human in the loop. Instantly. Your alert lands in our Australian Operations Centre. An ASIAL-graded operator is watching the video,…

A human in the loop. Instantly. Your alert lands in our Australian Operations Centre. An ASIAL-graded operator is watching the video, listening to the audio, and triaging before the first second is out.

Your team is already moving. Managers get a call on their phone. Team members get a push on their device. Help comes from inside the room…

Your team is already moving. Managers get a call on their phone. Team members get a push on their device. Help comes from inside the room and outside it at the same time.

Verified. Dispatched. In seconds. Operators confirm the situation on live audio and video, then route police, fire or ambulance to your…

Verified. Dispatched. In seconds. Operators confirm the situation on live audio and video, then route police, fire or ambulance to your exact position. No explaining, no repeating.

False alarm? Handled. If the button was pressed by accident, operators call to check in and stand down before anyone is dispatched. No…

False alarm? Handled. If the button was pressed by accident, operators call to check in and stand down before anyone is dispatched. No sirens, no paperwork, no awkward follow-up.

The story, on the record. After every activation, a Duress operator calls the user for a voice-recorded incident report. You end the day…

The story, on the record. After every activation, a Duress operator calls the user for a voice-recorded incident report. You end the day with the full picture, already written up.

Every second, saved. Audio, video, location, timestamps, operator notes. All of it lives in your Pathfinder dashboard, ready for review,…

Every second, saved. Audio, video, location, timestamps, operator notes. All of it lives in your Pathfinder dashboard, ready for review, training, or evidence.

Battery

A battery that lasts two days.

Up to two days of typical use. Full charge in 90 minutes on the magnetic dock. No dead-battery excuses.

2days Typical-use battery between charges, on by default across a two-day shift cycle.
90min Magnetic dock takes Falcon from empty to full in a single tea break.
Features

Safety that escalates itself.

  • Team Alerts.

    Request a colleague before you escalate to triple zero. Local help first, operators second.

  • Check-in timers.

    Scheduled safety timers escalate automatically to the Operations Centre if a user doesn't confirm.

  • Fall detection.

    Automatic fall detection with a 60-second check-in. Silent if you're OK, escalated if you're not.

  • Duress Comms.

    Two-way voice and SMS without a phone. Operators talk to the person on the ground through the device.

  • Emergency module.

    One-press SOS with live audio, video and location. The heart of every Falcon shift.

Safety

Safety that doesn't wait for a press.

Fall detection, missed-check escalation, automatic backup paths. Help, before anyone has to ask for it.

Customers

Used by 360 Health Management, Department of Housing and Public Works and Community Therapy.

And 20,000 more teams across AU, NZ and the UK.

“Using the Duress system has given me more confidence to visit patients/clients in an outpatient setting, knowing that should an issue ever present itself, I have the best team behind me to intervene. ”

Dr Aroha WhitingClinical Director, South Coast Private Hospital

Duress and the environment.

Read our environmental report
  • Made with recycled materials. Housing and bands use recycled aluminium and plastics recovered from prior devices.

  • Assembled on renewable energy. Final assembly runs on 100% renewable electricity across our supplier network.

  • Ships in fibre-based packaging. Boxes, inserts, and wraps are all fibre-based with no single-use plastic.

Our values lead the way.

  • Privacy first. Off shift means off. Nothing is tracked until an alert is raised. Your team is protected, not surveilled.

  • Compliance built in. Every activation is logged with timestamps, audio and video. Audit-ready on day one.

  • We pick up the phone. A real Australian team on every call. We only succeed when your team is safe.

  1. Battery life varies based on signal conditions, video streaming use, and ambient temperature. Two-day estimate is for typical-shift use with location and SOS armed.
  2. Response time of under seven seconds measured from SOS activation to an ASIAL A1-graded operator viewing live audio, video, and location in our 24/7 Operations Centre.
  3. IP67 rating per IEC 60529. Falcon is sealed against dust and survives temporary immersion in 1m of fresh water for up to 30 minutes. Not rated for sustained submersion or saltwater.
  4. Indoor positioning accuracy depends on Bluetooth beacon density and Wi-Fi access point coverage. Floor-level accuracy requires site survey and beacon deployment by Duress.

Questions

Things people ask before they order.

Trust & security

Built for organisations that can't afford to get it wrong.

Every enterprise deployment starts with a security review. ISO 27001:2022 certified. Data stays in country. Independent third-party monitoring grade. Full incident audit trail.

View security & compliance documentation →

Information security

ISO 27001:2022

Independently audited. Renewed annually. Covers all Duress systems, infrastructure and monitoring operations.

Monitoring grade · Australia

ASIAL A1

Highest grading from the Australian Security Industry Association. The standard most government and healthcare tenders require.

Data residency

Stays in country

AU data processed and stored in AU. UK data in UK. No cross-border transfer of personal or incident data. Contractually guaranteed.

Falcon

Technical specifications.

Response & monitoring
SOS to live operator 7 seconds
Monitoring centre availability 24/7/365
Alarm escalation cadence 4 minutes
Monitoring grade (AU) ASIAL A1
Monitoring grade (UK) BS 5979 / NSI Gold
Hardware
Weight 58 g
Dimensions 52 × 38 × 14 mm
Water resistance IP67 (1 m / 30 min)
Drop resistance MIL-STD-810H
Operating temperature −20°C to 55°C
Colour Space grey
Battery
Standby life Up to 2 days
Active use Up to 14 hours
Charge time (0–100%) 90 minutes
Connector USB-C
Low battery alert Via Pathfinder dashboard

Specifications confirmed where noted in operational data. Hardware dimensions subject to verification before publication.

Compare

Find the right device for your team.

Falcon

Falcon

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Best for Field, healthcare, NFP
Connectivity 4G + Wi-Fi + SMS
Battery 2 days
Fall detection Yes

From $499 AUD

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Connectivity App-paired (Bluetooth)
Battery 12 months
Fall detection Yes

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Eagle

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Best for Utilities, mining, remote
Connectivity 4G + Wi-Fi
Battery 7 days
Fall detection Yes

From $999 AUD

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App

App

Smartphone-first teams

Best for Office, mixed teams
Connectivity Phone data
Hardware None required
Fall detection Limited

Free · monitoring from $0.65/day

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