No, Duress streams your location only once an emergency has been declared. While an emergency is active, your location updates every 5 seconds. When you request assistance either via a Team Alert or Emergency, your device will ping your location to your nominated contacts.

No, administrators within your organisation cannot see your location unless you have activated an emergency or team alert.

An 'Are you OK?' check-in is a feature that can be either scheduled through the dashboard to alert team members at a pre-set time, or can be originated ad hoc within the dashboard at any time by an administrator.

You can activate an emergency by tapping your Falcon screen 3 times, or by clicking the side button 3 times. You will be given 5 seconds to cancel before an emergency gets activated, and live video, audio and location will be steamed to our A1 ASIAL accredited operations centre.

Yes, to cancel an alert you can tap the blue button on your screen that says 'Cancel'. To ensure you are ok, the operations centre will also give you a call before closing the monitoring.

On your Falcon, simply tap the screen twice or click the side button twice to activate a Team Alert. A Team Alert sends a message to your team that you need assistance. Team members will receive an alert asking them to respond with a yes or no. If a team mate can assist, you will receive a notification on your Falcon.

Yes, admin users will get access to Pathfinder, the Duress dashboard where all users, alerts and settings can be managed.

Every organisation will receive complementary onboarding training, but you can also access information at any time by visiting knowledge.duress.com or by contacting our local support team duress.com/duress