Duress Phoenix

Emergency Activation
Team Alert
Check-in

Safety has never been so simple. Duress Phoenix allows you to control the Duress App without touching your phone.

Duress Phoenix

Emergency Activation
Team Alert
Check-in

Safety has never been so simple. Duress Phoenix allows you to control the Duress App without touching your phone.

Duress Phoenix combines discreet protection with powerful safety features.

Request police, send alerts, and stay connected with a device designed to fit seamlessly into your day.

Safety you can trust, wherever you go.

View

Take a closer look.

Explore the Duress Phoenix up close with the 3D viewer.

Duress Phoenix declaring an emergency on safety device—the ultimate lone worker safety device.

Safety is on the cards.

Wireless Bluetooth remote control

Control the Duress App remotely with a Bluetooth-connected Phoenix device, making emergency support even more accessible.

24/7 Emergency Monitoring

Reliable monitoring at all hours, with the support of a dedicated team ready to respond.

Internal Team Alert

Quick, direct alerts to your team members for coordinated action during any emergency.

Check-In

Easy check-ins to keep your team updated on your status, ensuring maximum workplace safety.

Feature

Request Police with a Tap.

Duress Phoenix paired with Duress App with emergency monitoring for frontline and lone workers

Request police with live video, audio and location.

Duress Phoenix makes team safety easy for frontline and lone workers. Our safety device transforms team safety with emergency mode. Press the red button to share live video, audio and location. This alerts police and notifies your managers right away. Live video verifies the emergency for a prioritised response. With location updating every 5 seconds, emergency services know exactly where to go.

Duress App and Duress Phoenix with declaring an emergency feature, the ultimate lone worker alarm.
1

Request Emergency Services

Click Emergency to stream live video, audio and location directly through to the Duress 24/7 Operations Centre.

Duress safety solution; 24/7 emergency monitoring centre.
2

Duress Operations Centre

The Duress 24/7 Operations Centre triages the live video and audio, and escalates to Emergency services in seconds.

Duress App and Duress Phoenix with declaring an emergency feature ideal for lone workers and frontline workers
3

Internal Notifications

In addition to notifying operators, the Duress App alerts other app users and safety devices while also sending an SMS to your nominated contacts.

Feature

Tap to Request Help from Your Team.

Duress App and Duress Phoenix with internal team notifications, ideal for frontline and lone workers

Keep everyone in the loop with internal notifications.

Duress Phoenix gives your lone worker the fastest way to get assistance. Hit the yellow button to send an internal alert to managers, supervisors, or even everyone in the team. With live location built into the alerts, recipients can see where you are, even when inside.

Duress Phoenix device with alerting internal team feature, ideal for frontline and lone worker safety.
1

Team Assist

Click Team Assist to send a request for assistance to your team, complete with your live location via GPS tracking.

Duress Phoenix device with alerting internal team feature, ideal for frontline and lone worker safety
2

Internal Alerts

Your nominated managers, or all of your team, receive the request on their safety device or via SMS.

Duress Phoenix device with alerting internal team feature, ideal for frontline and lone worker safety
3

Real-time Response

Enhance real-time response with Duress devices using GPS tracking for live location updates. For room-level accuracy, rely on precise indoor positioning with BLE beacons.

Feature

Dial Up Your Safety.

Duress Phoenix and Duress App the ideal lone worker safety app and duress solution

On demand and scheduled safety timers.

Duress Phoenix ensures your frontline and lone workers stay protected with easy safety check-ins. Workers can set a timer or schedule check-ins on the safety device, providing peace of mind when working alone or in isolation.

Duress App and Duress Phoenix with checked in team notifications, ideal for frontline and lone workers
1

Check In

Log your location and set a safety timer, as well as receive safety updates specific to that location.

Duress Phoenix the ultimate safety device paired to your Duress App, ideal duress solution for team safety.
2

Safety Timer

When you check in, a safety timer is set. If the timer reaches zero, an alert is sent. Control when you want to extend the timer when necessary.

Duress Phoenix the ultimate safety device paired to your Duress App, is an ideal duress solution for team safety
3

Auto Check In

If you enable auto check in, your team will automatically be checked in as soon as they arrive at the locations you nominate.

On arrival, their safety timer commences. If they don’t leave on time, an alert is raised automatically.

Specifications

Designed by Duress.

The Duress Phoenix sets a new standard for discreet safety with its sleek, compact design. In situations where reaching for your phone could escalate a conflict, the Duress Phoenix keeps you protected and in control. When paired with the Duress App, it enhances team safety and response. This innovative safety device enables hands-free management of the Duress App. Ensuring alerts are sent quickly, discreetly and without hesitation.

Remote Activation.

Control the Duress App hands-free with the Duress Phoenix. Activate your phone from up to 10 meters away, whether it’s in your pocket, bag, or across the room.

Interactive Screen.

With Phoenix Series 2, the advanced screen lets users do more than activate alerts. Cancel alerts, confirm your safety, and receive real-time status updates—all from one device.

Wireless Charging.

Use the included wireless charger to charge your Duress Phoenix in 15 minutes, and then you are good to go for another 12 months.

Battery Life

Automatically powers on and off. At the size and weight of a credit card, Duress Phoenix Series 2 features an incredible 12-month battery.

Duress Phoenix our discrete safety device, the size of a credit card and perfect as a lone worker safety device

The Ultimate Safety Duo

The Duress App and Duress Phoenix work seamlessly together for discreet, hands-free safety. In high-risk situations, Duress Phoenix lets you trigger alerts, check-in, set timers, and call for help—all with a simple click, keeping you protected without reaching for your phone.

Duress Phoenix the ultimate safety device paired to your Duress App, ideal duress solution for team safety
Dashboard

Safety that is Set & Forget.

Duress Pathfinder, our all-in-one duress solution ideal for team safety

Powerful safety on demand.

Incredible safety is only possible by combining groundbreaking Duress technology with your team's requirements. The Duress dashboard delivers everything you need for the perfect safety solution for your team. Review activations including live video and Police response times. Generate safety reports on alerts. Revolutionary internal alerting system. Enable different features and hide the ones you don't need. All the elements work together to create an unprecedented safety experience.

Privacy & Security

Designed to be secure.

Our values lead the way. Duress Phoenix was designed to protect you and your team's privacy, keep you in control of your data, and to keep your data secure. Privacy and Safety is the cornerstone of everything we do.

Learn more about privacy

Explore Duress Phoenix accessories.

Explore Duress Phoenix accessories.

Frequently Asked Questions

Didn't find the answer you need? Check out our Knowledge Base or contact us on 1800 387 3776

No, Duress streams your location only once an emergency has been declared. While an emergency is active, your location updates every 5 seconds. When you request assistance either via a Team Alert or Emergency, your device will ping your location to your nominated contacts.

No, administrators within your organisation cannot see your location unless you have activated an emergency or team alert.

To declare an emergency, click the Emergency Button (red button on the side), which can urgently request police assistance. All Duress Eagles in your team will be notified that an emergency has been activated. Live video, audio, and location data will be sent to our 24/7 A1 Graded Monitoring Centre, where the emergency will be verified and triaged.

Yes, to cancel an alert you can tap the blue button on your screen that says 'Cancel'. To ensure you are ok, the operations centre will also give you a call before closing the monitoring.

Yes, admin users will get access to Pathfinder, the Duress dashboard where all users, alerts and settings can be managed.

Every organisation will receive complementary onboarding training, but you can also access information at any time by visiting knowledge.duress.com or by contacting our local support team.