To celebrate the launch of Duress Phoenix 2 at the WHS show, Duress is providing 250 free Phoenix 2 devices to select attendees

Don’t miss out on your chance to walk away with the latest in safety technology!

Reserve your free Duress Phoenix 2

Step 1 - Click the button below to reserve your complimentary Phoenix 2. 

Step 2 - Collect your Phoenix 2 from the Duress pick-up zone at any time during the show.

Please Note: Submitting the form doesn’t automatically guarantee a free Phoenix 2. All entries will be entered into a lucky draw, and only the winners will receive a confirmation email with pick-up details.

There are strictly 250 devices available, so please make sure you’ve reserved your free Phoenix before attending the show. Limit of one device per organisation. The contest closes at 11:59 pm on Tuesday, 22 October.

Duress App + Duress Phoenix are the perfect duo.

In situations where reaching for your phone can escalate a conflict, the Duress Phoenix keeps alerts discreet with it’s sleek and compact design.

Duress Phoenix allows you to control the Duress App without touching your phone.

24/7 Emergency Monitoring

Activate Emergency mode to quickly and discreetly request emergency services.

Your phone will stream live video, audio and location to our 24/7 A1-graded Operations Centre, who will triage and escalate to emergency services.

Internal Notifications

In addition to Operators requesting Police, your nominated people receive live updates from the Operations Centre.

You are notified when Operators are online, when Police have been requested, or if Operators have talked to the user and confirmed the alarm.

Team Alert

Team Alert is an internal notification that will only stay within the organisation this will send an alert to either the whole team or only the selected team managers/supervisors. Team managers/supervisors can respond with a yes or no to the users request.

Real-time Response

Responses are monitored with live feedback of team responses.

Internal Alerts

If emergency services are not required, users can send a request to their supervisors. If supervisors can assist, they receive live location and contact details.

Check In

Auto Check In

If you enable auto check in, your team will automatically be checked in as soon as they arrive at all locations you nominate. As soon as they arrive a safety timer is set, a safety update is displayed, and if they don’t leave on time an alert is raised automatically, all without them touching their phone.

Safety Timer

When you check in, a safety timer is set. If the timer reaches zero, an alert it sent. Extend your timer by dragging the slider.

Safety Summary

Admins receive a summary of replies, keeping you in the loop and alerting you only when needed.

And more.

Remote Activation

Allows users to fully control the Duress App without touching their phone and will activate your phone from up to 10 meters away, so whether your phone is in your pocket, your bag, or on the other side of the room, Duress Phoenix has you covered.

Interactive Screen

Allows users to fully control the Duress App without touching their phone and will activate your phone from up to 10 meters away, so whether your phone is in your pocket, your bag, or on the other side of the room, Duress Phoenix has you covered.

Battery Life

Automatically powers on and off. At the size and weight of a credit card, Phoenix Series 2 features an incredible 12 months battery.

Wireless Charging

Use the included Wireless charger to charge your Phoenix in 15 minutes, and then you are good to go for another 12 months.

Pathfinder

Manage your Safety

Duress Pathfinder is your secure dashboard for your team. Review activations, generate incident reports, change settings and a lot more.

You’re in good company.

These organisations and many more trust Duress to keep their team safe. We would love to protect your team as well.

  • No, Duress streams your location only once an emergency has been declared. While an emergency is active, your location updates every 5 seconds. When you request assistance either via a Team Alert or Emergency, your device will ping your location to your nominated contacts.

  • No, administrators within your organisation cannot see your location unless you have activated an emergency or team alert.

  • An 'Are you OK?' check-in is a feature that can be either scheduled through the dashboard to alert team members at a pre-set time, or can be originated ad hoc within the dashboard at any time by an administrator.

  • Your Phoenix Card will need to be re-paired. Log in to the app, Select Duress Phoenix from the menu and follow the prompts.

  • To declare an emergency using your Phoenix simply click the button on your device three times. Your Phoenix will flash red and show a message on your phone lock screen starting a 5 second countdown. Following the countdown completion, our A1 ASIAL operations centre will receive a live stream of your location with live video and audio.

  • Yes, to cancel an emergency you will need to tap 'Cancel' on your phone notification or within the Duress App.

  • Team Alerts allow you to send an internal alert to your team requesting assistance. Once you activate a Team Alert, your pre-defined team will be notified and given your live location. You will be notified in real time if someone is able to come and assist. To activate a team alert from your phoenix, press the button twice.

  • To check in, simply click your Duress Phoenix card once. Once you have checked in, a green light will show on your card.

  • Yes, admin users will get access to Pathfinder, the Duress dashboard where all users, alerts and settings can be managed.

  • Every organisation will receive complementary onboarding training, but you can also access information at any time by visiting knowledge.duress.com or by contacting our local support team duress.com/duress

Frequently Asked Questions

Didn’t find the answer you need? Check out our Knowledge Base or contact us on 1800 387 3776