Empowering Retail Workers: Safety Solutions for the Holiday Season

The holiday season is just around the corner, bringing an influx of shoppers—and an unfortunate uptick in safety risks for retail staff. According to a recent report, 1 in 3 retail workers in Australia and New Zealand are considering quitting their jobs due to safety concerns, with 34% feeling unsafe at work during this busy period.

For those working alone or on frontline teams, the challenges are real: shoplifting (28%) and hostile customer interactions (23%) top the list of concerns. Add to this the expected 70% staff shortages, and it’s no surprise that workers feel vulnerable.

A Journey to Safer Workplaces

At Duress, we’re committed to addressing these issues with innovative safety solutions. Many of our retail partners started with the Duress Falcon, a compact, discreet duress alarm that provides instant access to help. For lone workers and frontline workers facing hostility, the Falcon offers reassurance that managers, supervisors, or even emergency services are just a click away.

Duress Falcon

But as safety concerns grow, so does the need for proactive measures. That’s why more retailers are adopting the Duress Eagle, our new body-worn camera. Beyond offering the same emergency support as the Duress Falcon, the Duress Eagle acts as a deterrent, with high-definition video recording that de-escalates incidents before they get out of hand.

The Stats Speak for Themselves

The demand for solutions like these is clear:

  • 48% of retail workers want video security systems to feel safer.

  • 39% say alarm systems would improve their work environment.

The Duress Falcon and Duress Eagle check both boxes, providing visibility, real-time support and 24/7 Emergency monitoring, all with the click of a button. The results are transformative: employees feel protected, morale improves, and businesses see fewer incidents of theft and abuse.

Duress Eagle

Creating Safer Spaces for Retail Teams

This holiday season, let’s shift the narrative. With the right tools, retail workers don’t have to approach the busiest time of year with fear. Devices like the Duress Falcon and Duress Eagle are empowering teams across Australia and New Zealand, ensuring that safety is never compromised.

Are you ready to prioritise your team’s safety? Learn how our solutions can help protect your retail staff this season and beyond. Chat with the team today!

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