Safety That Deters Crime
& Protects Teams
Every Transaction Counts—Make Sure Safety Is in Stock.
Imagine a world where your frontline retail staff feel invincible. That world is just a Duress button away.
Picture this: One press. Instant safety. This isn’t sci-fi; it’s reality.
Don’t wait for a crisis to occur. Prevention is the ultimate form of protection.
Exceed your Obligations.
Fast, discrete safety devices for your frontline workers.
Duress is used by Australian businesses across a range of industries, keeping their teams safe.
Tackling Retail's Biggest Challenges
From shrinkage to staff safety, protect your business with smart solutions.
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Rising incidents of violence and aggression from customers towards retail staff.
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Need for quick response for emergency services, fires and other incidents
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High risk of theft and shoplifting, leading to significant losses for the businesses.
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Managing large crowds, especially during peak times.
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Ensuring compliance with safety regulations for public spaces.
Strengthening Retail Operations with Advanced Safety Measures
Discover how the Duress devices ensure safety, reduce crime, and protect your staff.
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The Duress Alarm provides an immediate lifeline to emergency services, allowing staff to quickly alert authorities during incidents of theft or violence, ensuring swift intervention and deterring criminal activity.
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Fall Detection ensures that if an employee experiences a fall due to exhaustion or other factors, the device automatically alerts the team, ensuring that help arrives quickly, minimising the potential for serious injury.
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The Push-to-Talk feature enables instant communication between staff and security, ensuring coordinated efforts to manage crowds efficiently and safely, reducing the risk of incidents in busy environments.
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Team Alerts integrated with security guards and a 24/7 call centre provide a rapid response mechanism for emergencies, ensuring that help is on the way the moment an incident occurs, enhancing overall safety and peace of mind for staff.
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With just a click of a button, AI-powered Policies/Procedures allow retail staff to instantly access up-to-date safety protocols directly on their device, ensuring real-time compliance with regulatory requirements and reducing the risk of non-compliance and associated penalties.
Safety made simple.
Checking in to a location? Hit “Check in”.
Want to send an alert to your team? Tap “Team Alert”.
Need some real assistance? Tap “Emergency”.
Even though Duress has a lot of power and smarts under the hood, it is designed to be simple from the ground up.
Upgrade as Needed.
Many businesses have an immediate need to protect a segment of their staff, particularly those who are lone workers or frontline workers, and Duress lets you grow your user base organically as needed.
Duress is also designed to be upgraded when you need it.
You can start with the Duress Falcon with discrete emergency monitoring and if you need to upgrade to another device, such as the Duress Eagle, you can simply move your Duress license from one safety device to the next.
Duress gives your team simple, affordable and flexible protection.
Competitive Pricing.
Our tender-winning service has been awarded contract across Australia and New Zealand.
This means that all registered not-for-profits, community organisations and charities receive reduced tender pricing from the very start - whether you’re deploying 1 user or 10,000 users.
Duress is not only the most advanced solution, it is also the most affordable.
Best-in-Class Technology.
Duress designs and develops all of our software and hardware here in Australia, using cutting edge technology to provide the most effective, reliable and speedy safety tools to your team.
Built for Scale.
From Duress Phoenix, Duress Falcon to the Duress Eagle - Duress is built to scale as your business’s needs evolve.
A1 ASIAL Grade Monitoring.
Staff working with the public, working alone or working in dangerous environments need different options available at different times, and Duress is powered by our 24/7, A1 ASIAL graded monitoring centre.
The Duress Operations Centre is running 24/7, with redundant power and communications and is backed by a second centre located elsewhere in Australia.
Built for Business.
Duress is designed to accommodate the intricacies of the enterprise sector, including onboarding, registration, security and accessibility. Many organisations have critical issues that need to work with any software solution, including SSO and staff churn.
Duress is designed to be set-and-forget, allowing all organisations to keep their staff safe without tying up their WHS or IT departments.
Get Started.
Speak to our on-boarding team to find out which products and plans are best suited to your requirements and budget.