Duress Phoenix

Safety is on the Cards.

Duress Phoenix allows you to control the Duress App without touching your phone.

Safety has never been so simple.

Duress Phoenix is the quickest way to use the Duress App.

1mm thick. Nine month battery*. Wireless charging.

Duress Phoenix connects to the Duress App on your phone via Bluetooth and allows you to check in to a location, set a timer, send an alert to your team and declare an emergency, all with a click.

Duress App + Duress Phoenix
are the perfect duo.

In situations where reaching for your phone can escalate a conflict,
the Duress Phoenix keeps alerts discreet with it’s sleek and compact design.

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Check In.

Click your Duress Phoenix once to check in and start a Safety Timer.

Duress Phoenix will flash green and you will receive a notification on your lock screen.

Simple as that.

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Team Alert.

Click your Duress Phoenix twice to send an alert to your team.

Duress Phoenix will flash orange and you will receive a notification on your lock screen.

Easy.

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Emergency.

Click your Duress Phoenix three times to declare an emergency.

Duress Phoenix will flash red and you will receive a notification on your lock screen.

 

Remote Assistance.

Duress Phoenix will activate your phone from up to 10 meters away, so whether your phone is in your pocket, your bag, or on the other side of the room, Duress Phoenix has you covered.

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Wireless Charging.

The Duress Phoenix comes with its own QI charging pad, which can fully charge your Duress Phoenix in 15 minutes and gives you up to 9 months of battery*.

Place your Duress Phoenix on the pad, and both the Duress Phoenix and the pad will glow to let you know you are good to go.

*depending on usage

Wear it your way.

The Duress Phoenix also comes with a Lanyard attachment, allowing you to wear it with your existing access control cards or your ID.

You’re in good company.

These organisations and many more trust Duress to keep their team safe. We would love to protect your team as well.

Book a demo

Duress is the most advanced and affordable safety platform.

Get Duress App + Duress Phoenix, 24/7 Monitoring and Pathfinder dashboard.

Contact us using the form below, or call our sales team on +61 3 9510 4593.

  • No, Duress streams your location only once an emergency has been declared. While an emergency is active, your location updates every 5 seconds. When you request assistance either via a Team Alert or Emergency, your device will ping your location to your nominated contacts.

  • No, administrators within your organisation cannot see your location unless you have activated an emergency or team alert.

  • An 'Are you OK?' check-in is a feature that can be either scheduled through the dashboard to alert team members at a pre-set time, or can be originated ad hoc within the dashboard at any time by an administrator.

  • Your Phoenix Card will need to be re-paired. Log in to the app, Select Duress Phoenix from the menu and follow the prompts.

  • To declare an emergency using your Phoenix simply click the button on your device three times. Your Phoenix will flash red and show a message on your phone lock screen starting a 5 second countdown. Following the countdown completion, our A1 ASIAL operations centre will receive a live stream of your location with live video and audio.

  • Yes, to cancel an emergency you will need to tap 'Cancel' on your phone notification or within the Duress App.

  • Team Alerts allow you to send an internal alert to your team requesting assistance. Once you activate a Team Alert, your pre-defined team will be notified and given your live location. You will be notified in real time if someone is able to come and assist. To activate a team alert from your phoenix, press the button twice.

  • To check in, simply click your Duress Phoenix card once. Once you have checked in, a green light will show on your card.

  • Yes, admin users will get access to Pathfinder, the Duress dashboard where all users, alerts and settings can be managed.

  • Every organisation will receive complementary onboarding training, but you can also access information at any time by visiting knowledge.duress.com or by contacting our local support team duress.com/duress

Frequently Asked Questions

Didn’t find the answer you need? Check out our Knowledge Base or contact us on 1800 387 3776